Our Story
We Started CyberHAWKS Because the Status Quo Wasn't Good Enough
Thomas Dhumad has been in technology for 38 years. Before founding CyberHAWKS, he served in the U.S. Navy, where showing up, following orders, and never leaving a problem half-solved wasn't just best practice. It was a requirement.
That discipline carried forward. Twenty years ago, Thomas saw the same issue across Silicon Valley. Small and mid-sized businesses were being overlooked by IT firms focused on enterprise contracts. Everyone else was treated as an afterthought. Slow response times. Rotating technicians. Solutions that didn't fit.
He built CyberHAWKS to fix that. With certifications across Microsoft, Cisco, ITIL, and CISSP, and decades of hands-on experience, he built a team that works with accountability and consistency. You show up. You solve the problem. You finish the job.
Our Team
The People You'll Actually Work With
We're a close-knit team of certified engineers, systems specialists, and client success professionals who take our work seriously. You won't get a different technician each time you call. Instead, you'll work with people who understand your setup, remember your history, and get things right the first time.
Every member of our team is held to the same standard: respond quickly, solve the problem, and leave you better off than before we engaged.
LEADERSHIP
Thomas Dhumad
CEO
Brian Thompson
Director, Engineering
CLIENT SUCCESS TEAM
Kayla Dhumad
Client Success Manager
Brand and Marketing Operations
Wil Lozada
Marketing Coordinator
Brei Laurio
Brand Designer
Engineering Team
Nico Vigo
Senior Systems Engineer
Sheryl Pope
Senior Systems Engineer
Kris Melencion
Senior Systems Engineer
What We Believe
Technology should be invisible when it's
working right.
Our job is to keep it that way. When your systems are running smoothly, you shouldn't have to think about IT at all. That's precisely what we want for you.
Relationships outlast any single support ticket.
Some of our clients have been with us for over twenty years. That kind of loyalty isn't accidental. It comes from showing up consistently, following through on commitments, and being honest with people even when the news isn't good.
Small businesses deserve serious IT support.
Running a business in the Bay Area is already tough enough. Your technology should make that easier, not add more stress.
Testimonials
