Your Field Teams Should Never Lose Connection. Your Office Should Never Lose Control.
Construction companies operate across multiple locations simultaneously. The main office, job sites with spotty or no connectivity, and often remote project managers are scattered across regions. IT that works in an office fails on a job site. CyberHAWKS has spent years solving this specific problem for general contractors and construction firms across the Bay Area.
We keep your teams connected, your data secure, and your projects on schedule.
What Keeps Construction Companies Awake at Night
Email Fraud and Wire Transfer Scams
Bad actors routinely spoof contractor and subcontractor email addresses to redirect payments or steal lien waivers. This happens at scale in construction, and most firms don't realize they've been compromised until the money's gone.
Our Solution:
Our layered security approach detects spoofed domains and blocks phishing emails before they reach your team. If a mailbox is compromised, our 24/7 security operations center detects it in real time, locks the account immediately, and remediates the threat. We protect both the technology layer and the human layer. Your team learns what fraud looks like, and our tools stop it.
Ransomware
A ransomware attack doesn't just lock your files; it locks your projects. Two weeks before a major deadline, your Procore access disappears. Your financial data is encrypted. Recovery speed is everything.
Our Solution:
We build ransomware recovery plans before you ever need them. That means immutable backups. Backups that even an attacker can't delete. Backups that are deployed and tested regularly. We also deploy ransomware canaries that detect attacks in progress and alert us immediately, so we can isolate and stop the threat. With a solid recovery plan in place, you're back online in hours, not weeks.
Field Device Damage and Replacement
Job sites destroy equipment. A tablet takes a fall. A laptop gets dusty. Without spares on hand, your crews lose access and stop work.
Our Solution:
We partner with Apple, Dell, HP, and Lenovo to provide device damage coverage and rapid replacement. More importantly, we keep spare devices at your location, pre-configured, tested, and ready. When a device fails, we swap it out within an hour, and the broken one goes for repair or replacement. Downtime is minimal.
The Software You Actually Use
Construction runs on specific tools, and we support the tools your teams rely on every day:
Procore Project management, scheduling, and team coordination
PlanGrid Blueprint markup and field documentation
Sage 100 and Sage 300 Estimating and job costing
AutoCAD Design and drafting
Bluebeam Plan viewing and markup
BuildingConnected Supply chain and procurement
How We Keep Your Field Teams Connected
- 5G and Cellular Router Deployment
Some job sites have no connectivity at all. Tethering to a phone results in constant dropped calls and failed uploads. We partner with your cellular provider to deploy 5G routers directly at your sites, so your teams can hold Zoom meetings, access Procore, and stay in the job coordination loop without compromising speed or reliability. - Cellular-Enabled iPad Deployment
Field teams need access to plans, specs, and project data in real time. We deploy cellular iPads preloaded with PlanGrid, Procore, SharePoint, and Bluebeam so your crews can access information instantly without searching for Wi-Fi. When a device is damaged on site, we keep spares on hand for fast replacement. You are usually back online within an hour. - Cloud Connectivity and VPN
Your office, your field teams, and your remote staff all need seamless access to your project files, estimating tools, and collaboration platforms. We build cloud-based connectivity and VPN infrastructure so that whether someone's in the office or three states away, they connect to the same secure, high-speed network.
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Years Serving Clients
FAQs About IT Service for Construction in Santa Clara and Bay Area
We work across multiple job sites with varying connectivity. How do you handle support when our team is scattered across different locations?
We use cloud connectivity and VPN to connect your applications and project files wherever your team is, whether they're in the office or on-site. For job sites with limited connectivity, we partner with your cellular provider to deploy a 5G router that gives your teams a reliable connection. We also deploy cellular-connected iPads, so your field teams have built-in connectivity without relying on spotty site Wi-Fi. The goal is simple: your team works from anywhere without wondering if they'll lose connection mid-meeting or mid-task.
What happens if a field team member's iPad or laptop is damaged at the job site?
Job sites are hard on equipment, and we expect that. As part of onboarding, we work with you to keep spare devices ready at your locations. When someone's device goes down, we can usually have a replacement online and back in their hands within an hour. No waiting for shipping. No downtime. Just a new device that's already configured and ready to work.
We rely on Procore and Plangrid to run projects. If either system goes down, what's your response time?
Those platforms rarely go down because they're cloud-based and highly reliable. The issue we see most often is credential-related, such as a user being unable to log in. That's where we step in. We document and manage access to your project management platforms, and our live help desk responds immediately to calls or chats, authenticates the user, and quickly restores access. Most users are back in their project within minutes, not hours.
How do you protect us from the email fraud we keep hearing about in construction, where bad actors spoof our domain or a subcontractor's?
It's a real threat, and construction companies are targeted regularly. We use a layered approach. First, we detect and block spoofed domains and phishing emails, and we provide user reporting and threat intelligence, so your team learns what to look for. If a mailbox is compromised despite those layers, our 24/7 security operations team detects it in real time, locks the mailbox immediately, and remediates the threat. The goal is to catch these attacks before they lead to wire fraud or the theft of lien waivers.
If we get hit with ransomware, what's the recovery process and how quickly can we get back to work?
The difference between recovering in hours and losing days comes down to planning before the event happens. We build a ransomware recovery plan for every engagement and set up immutable backups that even an attacker can't delete. We monitor those backups continuously and test them regularly so there are no surprises if you ever need them. When recovery is necessary, we prioritize your most critical data first so you can get back to work fast.
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